Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Purposes of Processing

We process personal data to respond to inquiries, screen language level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, prepare written learning plans and materials lists, review progress, handle payments and records, maintain the website and online lesson tools, and meet legal, accounting, and security obligations. We may also use limited data to improve service coordination and to communicate about course administration.

We use personal data only for the operational and compliance purposes described here.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communication tools, payment processing, scheduling, online lesson delivery, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Operational partners receive only the information needed to perform their role.

Legal Disclosures

We may disclose personal data when required to comply with law, a valid court order, or a lawful request from a public authority. We may also share information where disclosure is needed to establish, exercise, or defend legal claims, or to protect the rights, safety, or security of our users, staff, or business operations.

Legal disclosure is limited to what is necessary in the circumstances.

Privacy Contact

Contact Information

Email contact

[email protected]

Telephone contact

+994 60 964 19 39

Postal address

179, Aşıq Teymur Küçəsi, Şəmkir, AZ

Privacy contact

[email protected]

01 · Collection

Data We Collect

We may process identification and contact details, course inquiry information, level screening responses, enrolment records, timetable preferences, payment-related records, attendance information, lesson participation notes, progress review records, and technical data from website or online lesson use. Where needed for online lessons, we may also process device and connection details required to support audio, video, and platform access.

The categories of data collected depend on the inquiry, enrolment, and lesson format used.

02 · Sources

Sources of Data

We collect personal data when you contact us by phone, email, contact form, or online consultation; when you complete a course inquiry, screening, or enrolment step; when you attend scheduled lessons or guided practice; and when you use the website or online learning tools. Some technical data is generated automatically by the systems used to operate the site and deliver online sessions.

Information comes from direct submissions, course activity, and limited technical collection.

03 · Cookies

Types of Cookies

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and persistent cookies to support repeat visits or measure general site performance. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational, preference, and basic performance purposes.

04 · Controls

Cookie Controls

We use standard cookie controls to support site operation and basic analytics where enabled. You can usually block or delete cookies through your browser settings, and you may be able to adjust device-level privacy controls for similar technologies. If cookies are disabled, parts of the site may not function as intended.

Browser settings and device controls can limit non-essential cookies, but some site functions may be affected.

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to some processing where the law gives you that right. If a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the data and the legal basis for processing.

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and describe the change or access sought. We may ask for additional details to verify the request and to protect the privacy of other individuals involved in a course or communication.

Requests are handled after we confirm identity and review any legal limits that apply.

Data Retention

We retain personal data for the period needed to manage inquiries, enrolment, lessons, progress review, payment records, and legal obligations. When data is no longer required, we delete it or anonymize it where practical, subject to any retention duty that applies under law or for dispute handling.

Records are kept only for as long as they are needed for service, accounting, or compliance purposes.

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices, services, or legal obligations change.